Episode Summary: 

In this episode of BetterTech on AI & Emotional Intelligence, Haseeb Khan sit down with Richard George, CPTO at Head Coach, to explore the intersection of technology, mental resilience, and product development. Richard shares insights from his diverse career, spanning telecom, retail, and AI-driven mental well-being solutions for athletes. He highlights how retail is one of the most complex industries, requiring deep system-wide thinking, and discusses the critical role of emotional intelligence in sports and leadership. Richard also breaks down the impact of feature creep in product development, explaining how unclear objectives lead to endless iterations. Tune in to uncover practical strategies for innovation, resilience, and navigating modern tech landscapes.

Show Notes:

1. Richard George shares insights on the role of emotional intelligence in sports and career transitions.
2. The complexities of retail go beyond sales, involving logistics, supply chains, and operational challenges.
3. The impact of social media on mental well-being and how it affects athletes under public scrutiny.
4. Understanding feature creep and why unclear objectives lead to continuous product changes.
5. Richard explains how strategic planning and clear OKRs help teams stay focused in product development.

This episode is hosted by Haseeb Khan, Host, BetterTech