Episode Summary:
In this episode of the BetterTech podcast on boosting revenue, Haseeb Khan interviews Jose Bronet, VP of Professional Services AppDynamics at CISCO, about his career journey and leadership in skilled services. They discuss topics such as the importance of training, the role of boosting revenue in a product company, reducing team turnover, aligning professionalism goals with overall company goals, and the future of professionalism in a remote work environment. Jose shares his insights on leadership, decision-making, and the qualities of a top performer. He emphasizes the need for diversity, continuous learning, and a focus on customer success in Tech services.
Show Notes:
1. Jose shares his journey from startups to big companies like Cisco, overcoming leadership failures with self-development.
2. He emphasizes asking the right questions to evolve leadership through science-based decision-making.
3. Services at AppDynamics focus on boosting product revenue through high-quality service.
4. Jose improves retention with a 4-day workweek and training that aligns personal and company goals.
5. Remote work matches on-site quality, but professionalism and responsiveness are key remotely.
This episode is hosted by Haseeb Khan, Host, BetterTech