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Power of People

 - Episode 17

Building a Culture of Data-Driven Decision Making

Conor Jensen, CDO

Episode Summary: 

In this episode of the BetterTech podcast, host Sophia Moshasha talks with Conor Jensen, Global Field CDO at Dataiku, about data-driven decision making. Conor discusses his journey from being a meteorologist in the Air Force to using simple math to improve inventory management in retail, and eventually leading data science initiatives in insurance. He highlights the main challenges businesses face when adopting data-driven decision making and AI technologies, including complex systems, the need for skilled staff, and the importance of cultural change. Conor offers insights on how companies can start small and involve employees to effectively integrate new technologies. They also explore how data-driven decision making has improved operations in sectors like retail and manufacturing, making businesses more efficient. This episode is an easy-to-understand guide on the benefits and challenges of using data and AI in business.

Show Notes:

1. Conor Jensen explores AI and data-driven decision making. Conor shares his career journey, transitioning from meteorology to leading data initiatives in various sectors, emphasizing AI’s broad applicability across industries.

2. Conor outlines key challenges in AI adoption: complex systems due to mergers, a significant skills gap, and necessary cultural changes. He advocates for starting with small projects to build trust and demonstrate AI’s value.

3. He highlights transformative AI impacts in retail and manufacturing, showing how data-driven decision making can streamline content creation and improve machine calibration, enhancing productivity.

4. Looking ahead, Conor predicts a shift towards more user-friendly data tools that require less coding, making data science accessible to more people.

5. Finally, he advises leaders to engage directly with data tools and foster a culture of inquiry to effectively integrate AI into business strategies, enhancing competitive advantage.

This episode is hosted by Sophia Moshasha, Host, BetterTech

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