Tech Trends

 - Episode 43

Revolutionize your CX strategy in SaaS

Nichole Mace

Episode Summary:

In this BetterTech episode, our host Umair Javed, CEO, Tkxel, chats with Nichole Mace, VP of Product Growth, Pendo about creating a better CX with product-led growth and how Pendo is elevating the world’s experience with the software. 

Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put products at the centre of everything. Don’t miss out on this enlightening conversation about the future of product-led growth! Tune in now to learn from industry experts and gain insights that will help you take your business to new heights.

Show Notes:

1. Pendo Analytics is a product analytics tool that helps you gain powerful product data and insights into how users move through your web and mobile applications. Easy to learn and use, with no specialized skills required, Pendo’s product analytics capabilities help you answer your most important product questions.

2. By prioritizing the product itself, PLG companies can achieve sustainable growth and long-term success in today’s competitive market.

3. Through Mind the Product and customer communities, sponsored events and podcasts, Pendo aims to support the success of the product and digital leaders everywhere.

4. As a product manager, staying on top of the latest trends and technologies is crucial to the success of your product. With the rise of AI and NLP, incorporating Machine Learning and Chatbot development into your product strategy can be a game-changer.

5. You can ensure that you have the right tech for your team and encourage application and process adoption, and drive ROI across your entire organization. 

This episode is hosted by Umair Javed, Founder & CEO, Tkxel.

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