Power of People

 - Episode 23

Machine Learning for Operational Efficiency

Neriza Dayao, VP at JP Morgan Chase

Episode Summary: 

In this episode of BetterTech on Machine Learning, Neriza Dayao-Parial, VP at JP Morgan Chase, joins host Haseeb Khan to discuss the transformative impact of AI in payments and beyond. With experience managing operations that process $10 trillion daily, Neriza shares how AI is driving efficiency, scaling workforce capabilities, and shaping the future of technology. She also explores the emergence of Agent AI, a groundbreaking innovation enabling machines to reason and solve complex problems autonomously. Neriza emphasizes the need for upskilling, structured data, and human readiness to adapt to this new era of AI.

Show Notes:

1. Neriza Dayao-Parial shares insights on managing $10 trillion in daily payments at JP Morgan using AI and machine learning.
2. The episode explores how Agent AI will revolutionize industries by enabling autonomous decision-making by 2025.
3. Neriza emphasizes the importance of structured data as a critical element for effective AI implementation.
4.. Discussion includes how AI optimizes operational efficiency and scales workforce capabilities in large organizations.
5. Key challenges of AI adoption, such as upskilling and building trust in automation, are addressed.

 

This episode is hosted by Haseeb Khan, Host, BetterTech

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