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 - Episode 8

Service Industry Revolution: The Future of AI Across Sectors

Patrick Bangert, SVP

Episode Summary:

In this episode of Better Tech, host Yasir Rizwan, CTO, Tkxel & Patrick Bangert, SVP, Seance Inc. deep dive into the world of artificial intelligence. Patrick discusses the various facets of AI, including generative AI, and its applications in different sectors. Patrick also offers valuable insights into the challenges of implementing AI and the future of the service industry.

Show Notes:

1. AI, as discussed in this episode, is a powerful tool that should be embraced by businesses. It’s a means to solve specific challenges and enhance productivity.

2. Generative AI, particularly large language models, offers a wide range of applications, especially in automating office-based tasks, which is transforming the way we work.

3. While generative AI is gaining prominence, traditional AI models like model predictive control remain highly relevant, particularly for physical processes. It’s important to strike a balance between new and legacy AI.

4. Change management and workforce assurance are critical aspects of successful AI projects. AI is here to assist, not replace, humans, and it’s vital to address these concerns.

5. The determination of the business value of AI solutions is a key factor in successful AI adoption. It’s not just about implementing AI; it’s about understanding its impact on your bottom line.

6. The service industry is on the brink of a significant transformation with the adoption of AI. As AI becomes an integral part of business processes, understanding its potential and effectively implementing it is crucial for future success.

This episode is hosted by Yasir Rizwan Saqib, CTO, Tkxel.

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